Shipping + Returns

With order confirmation, orders usually ship within 5 business days. Storia Home ships in-stock items on Tuesdays and Fridays. During holidays and major sales, please allow an additional 2-3 business days.

Furniture and large decor is available for pick up only at our Sebastopol, California location.

We understand that sometimes a piece might not feel right in your space or you might change your mind. That's why we accept returns on select items within 14 days of delivery.

• Plants must be exchanged within 1 week of purchase.
• Apothecary and food items are final sale.
• All vintage and found items are final sale. 
• All clearance/sale items are final sale.
• Items a part of our Warehouse and Sidewalk Sale are final sale.

Our customers are responsible for return shipping charges. Refunds are made to the original method of payment less the original shipping fee and return shipping fee. Shipping fees are non-refundable unless the item received is damaged, defective, or incorrect.

Please note our policy for the following items:

• Apothecary and food items are final sale.
• All vintage and found items are final sale. 
• All clearance/sale items are final sale.
• Items a part of our Warehouse and Sidewalk Sales are final sale.

If damaged on arrival, please contact us within 7 days of receiving, and include a photo of the damaged item. We will do our best to ship a replacement as soon as possible. After 7 days, all sales are deemed final.

If an order is lost or stolen please contact the shipping service directly. After an order has been delivered to the correct shipping address, we cannot be held responsible for lost or stolen packages.